FAQs

Frequently Asked Questions

Q: What is your turn around time?
A: Everything is ready to ship! We will ship out your order no more than 2-3 business days after order is placed.

Q: What is your shipping time?

A: We typically use standard USPS for all shipping, therefore once your order is shipped it will take 3-5 business days depending on location (excluding holidays) to arrive to you.

Q: Do you exchange hats?
A: Due to COVID19 and other current restrictions, we are not accepting exchanges or returns at this time. There will be no refunds unless you show proof of a damaged/faulty product, at which time we will review and replace said product.

-Please email us directly with any other questions!
kidzkapzconnect@gmail.com

KidzKapz

504 Kensington Ct Mars, PA 16046

Please view our size chart and measure your childs head in inches for your best fit. Our hats have been said to run a bit snugger than the popular Brimmz hats. We can not exchange your hats for different sizes at this time, due to them being ready to ship. If unsure, size up.